Education: Bachelor's degree.

Relevant experience
Product Specialist Mercedes and Chevrolet Detroit, MI- August 2018 to Present
As a Product Specialist I listen to customers needs, wants, and previous vehicle problems, and then help them select a new or used vehicle at a dealership as well as providing additional resources to help them make a decision later with online tools that give details about available packages and features. I then show them vehicles featuring the latest technology upgrades and am ready to explain each in detail, including additional options, services, and performance features. My responsibilities include generating
leads, setting appointments, and managing email leads, as well as staying updated on vehicle production developments